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Laundry Supervisor

The Laundry Supervisor manages overall daily operations of the laundry room to deliver an excellent guest experience while ensuring quality controls and managing guest inquiries.

Summary

The Laundry Supervisor is responsible for managing overall daily operations of the laundry room to deliver an excellent guest experience. The supervisor ensures that quality controls are in place and manages customer service inquiries. Specifically, the Supervisor is responsible for performing the following tasks to the highest standards:

  • Manage overall daily operations of the Laundry Department
  • Ensure quality controls are in place for all laundry processes
  • Maintain cleanliness of the laundry area
  • Train, develop, and appraise the laundry team
  • Ensure par stocks are maintained
  • Take receipt of stock and ensure safe storage
  • Ensure team members adhere to all Health and Safety Regulations
  • Carry out any other reasonable task set by the hotel’s management

Requirements

The Laundry Supervisor is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Good organizational and planning skills
  • Good communication skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous hotel or leisure sector experience
  • Previous experience at supervisory level

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